FAQ's

Frequently Asked Questions

1. What sizes do you offer?

We offer a range of sizes from XSM to 2XL. Please refer to our size charts per item for more details.

2. What materials are your clothes made from?

Our clothing is made from high-quality, sustainable materials including cotton and polyester. Each product page provides specific material details.

3. How do I care for my clothing?

Cold wash with like colours only. NO DRYERS people - unless you're going for midriff look. Warm iron, inside out. 

4. What are the delivery time frames?

Our Warehouse is based in Kearneys Spring, Queensland, 4350. For more information visit (click here)

Delivery times vary based on your location:

  • Standard Shipping:

         Same state: 2-4 business days
         Interstate: 3-6 business days

  • Express Shipping:

         Same state: 1-2 business days
         Interstate: 1-3 business days

5. Do you offer international shipping?

At this point in time we don't, however if you would like to send us an email personally with a request, we are happy to look into shipping options for you. 

6. What is your return and exchange policy?

Please visit our Return and Exchange Policy page.

7. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order (clcik here).

8. Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated.

9. How can I contact customer service?

You can reach our customer service team via email at support@madebymeshop.com.au or through our socail media accounts.